tk71 Privacy Policy
This notice explains what tk71 does with your personal data from the day you register to the day you close your account. It covers the website, the Android APK and live chat. Read it once and you will know what is stored, who can open it, and how to ask for a copy or a deletion.
What tk71 collects when you register
Registration on tk71 asks for four things: your full name as it appears on your National ID, your date of birth, a mobile number that can receive calls, and a password. We also store the language you picked and the currency your account runs on, which is BDT. Nothing else is required to open the account.
Details you type yourself
Profile fields such as your district, address and the wallet number tied to bKash or Nagad can wait a few days. You can play with the ৳200 minimum deposit first and add the rest before your first withdrawal. Everything you type stays visible in your account area, so a misspelled name can be fixed without writing to support.
Details the app records on its own
Each login writes a line: device model, Android version, IP address and the time you signed in. tk71 keeps those lines to catch a stolen password and to answer quickly when you say a bet is missing from your history. The APK sends the same lines as the browser, with no contacts or photos touched.
Payments through bKash and Nagad
tk71 never sees your bKash PIN or your Nagad wallet password, and no agent will ask for them in chat or on a call. A payment record holds the amount, the wallet number, the transaction ID and the time of the transfer. Your money moves between the wallet and your tk71 balance, while the wallet company keeps its own copy of the same event.
A deposit lands in about 5 minutes and a withdrawal in about 8. If a transfer stalls, the finance team at tk71 matches your transaction ID against the wallet statement instead of asking you to send money a second time. Never forward a bKash message that shows your PIN to anyone, including someone who says they are calling from support.
Who inside tk71 can open your file
Access is limited by role. Support agents see your name, mobile number and bet history. The KYC team sees your ID documents. The finance team at tk71 sees payment records. Engineers see system logs with names stripped out, unless an incident is open and a manager has signed off on the wider view.
Every look at an ID document is logged with the staff member's name and the time. tk71 reviews that log when a player reports a strange call or a chat message that knew too much about their balance.
How long each record stays
Records on a tk71 account do not sit on file forever. The table below shows who holds each type and how long it stays. When a period ends, the record is deleted or cut down to a figure that can no longer be tied to you.
| Record | Held by | How long |
|---|---|---|
| Profile details name, mobile number, address | Support | While the account is open |
| ID documents NID, passport or driving licence | KYC team | Until the account is closed and any claim settled |
| Payment records amount, wallet number, transaction ID | Finance | As long as a wallet company or bank can raise a dispute |
| Bet history markets, stakes, settled results | Support | While the account is open |
| Chat transcripts live chat and help requests | Support | While the account is open, plus any open dispute |
| Login logs device, IP address, sign-in time | Engineers | A rolling window for fraud checks only |
A closed tk71 account keeps its payment rows only as long as a dispute is still possible. After that the rows leave the live system and drop out of backups in the next cycle.
Asking for a copy or a deletion
You do not need to give a reason to ask what tk71 holds about you. The request runs through four steps and ends with an answer in writing, in the same chat thread.
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1
Open live chat
Say you want a copy, a correction or an account closure. The agent asks two or three questions to confirm the account is yours.
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2
Send one document
For a copy or a deletion, tk71 asks for a photo of your National ID, passport or driving licence so the file does not reach the wrong person.
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3
Wait for the review
The KYC team checks the document within 24 hours and matches the name against the one on the account.
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4
Get the result
The export or the correction arrives as a chat transcript. A deletion starts only after any open withdrawal has been paid out.
Updates to this notice
When tk71 changes how it handles data, this page is rewritten and the new version goes live before the change starts. A new payment partner or a new app permission is also mentioned in the chat inbox, so you do not have to check back here every week. Only the version sitting on this URL counts; older copies you saved are not binding.
Data questions from the chat desk
These four come up most often in 24/7 live chat, so they are answered here in short.
01 Does tk71 ever ask for my bKash PIN?
02 Can I withdraw before sending my National ID?
03 What happens to my tk71 data if I close the account?
04 Who reads my chat messages?
That is the whole notice. If a line here is unclear, ask in the help centre before you deposit, or read how the tk71 register page takes your first ৳200. Back to the tk71 home page.